You can order a pair of $80 boots…
You can order a pair of $80 boots online and get free shipping, but don't purchase $3000 worth of equipment via a quote because you will get charged for shipping. On top of that, when you call to ask about it the story is "I quoted you discounted pricing and the shipping was included in the price..." The beauty of capitalism is, I get to take my business elsewhere the next time I order.