Very poor recovery of service failure
Very poor & mechanical efforts in recovery of service failure. Logistics sent my shopee item to wrong address, together with proof of the wrong address. When i asked for refund shopee says it needs 5-7 days to investigate. I told shopee not to attempt to re-deliver lost item as i will buy it urgently from elsewhere. item still sent to me and shopee insist item was delivered on original promised date. Didnt border to check proof of delivery pics and basically listened to deliveryman's tale blindly.