Very poor communication and a completely unacceptable delay
I ordered an Apple Watch case on 25 June. It took around three months to arrive, which is completely unacceptable for a simple watch case. The order missed the stated timeframe by a long way, and I had to chase repeatedly to find out what was happening. When I finally got a response, I was told there had been a customs clearance issue and was offered a reship or refund. I chose the reship, but even then the communication remained poor and I had to keep pushing for basic updates and tracking. The delay was bad enough, but the lack of proactive communication made the whole experience worse. Customers should not have to chase repeatedly for an order that is already weeks overdue. The product may be fine, but the fulfilment and customer service were very poor. Based on this experience, I would be very cautious about ordering from Amband again.