Would have been 5.... in the past!
On 5th of September I ordered 2 pairs of lenses from your random lenses for 4.99USD campaign; 2 lenses with with my prescription and 2 lenses with my sisters on, paid them at the same time and everything was in stock and in order when purchasing. On the 6th I got an email saying that the lenses with my prescriptions were out of stock and if I could "consider to change the powers" of them, like how did you think I'd do that? They're specific for a reason and as a lenses seller you should know that! I answered 5 hours after I got your mail that it isn't possible to change them and that I want to cancel my order all together (THIS IS IMPORTANT!! I've ordered from you guys for almost all the way from when you first started and I've never had any problems before last time; I ordered 2 pairs of lenses (again 1 pair for me, 1 for my sister, that time as well everything was in stock, my payment went through and my money got to you but couple of days later you emailed to say that my lenses were our of stock and if I could choose another pair, the first pair was a bit more expensive than the one I chose to get instead but you couldn't refund me the money in between (about 5usd) and asked if it'd be okay that you'd send me a small surprise gift to make up for it and I said yes... so what I got was a small hand held mirror thingy and an even smaller black bag with no use whatsoever (it was a small, padded pouch that could maybe fit some coins or half a lens case), that's it! For 5usd!) So you can guess how I liked that previous order and now this! I got another email from you the next day (about 18hours after my reply) that you're cancelling my order because I didn't reply to your inquiry within 2 working days! It had barely been 2 days since my initial order. I waspissed but what could I do? So I let my order be cancelled and thought that was it. But! Facebook gave me your sponsored ad 2 days later and I though I'd just see if the 4.99USD sale would still have my powers listed on the menu to buy and lo and behold, there they were! And you cancelled my order 2 days before because you didn't have them!? So I made a new account, ordered 2 pairs (you guessed it, 1 pair for me and 1 for my sister), everything was in stock, I paid for it and a couple of days later got a verification email from you guys that my order had been shipped! Can you imagine my surprise that now you suddenly had some lenses in stock that you couldn't sent to me a few days earlier?! There are a ton of other lens sellers that I can take my business to since your service is too lackluster these days. I don't know if you got more stock between my orders or what but the tone on your 2nd email alone got me annoyed even more, you could have said that you're getting more stock in a few days, you could have offered me lenses a few dollars more expensive or just even said sorry that you sold me something you didn't even have at the moment. Also you said that you'd return my money in 4-7 working days and it was on the 7th, no money yet but I guess you'll make it on the 7th day, right?