Wish I’d checked Trustpilot first
Wish I’d checked Trustpilot first! Ordered 3 pairs of shoes/boots having seen the London address didn’t look further into the company, trusted their return policy. Really need supportive shoes and thought that was what I bought. 2 pairs fit, but soles are flat and thin - NO support. The 3rd pair (lovely boots I must admit) won’t zip up due to shape of my ankles, I sent photos and only getting 20% refund. Only way to get full refund was to damage the boots to make them unwearable and send photo proof. I can’t consciously do that so having to accept partial refund and donate the boots to charity.