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Debbie Mackenzie

英国

2 评价
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4 有帮助

2 条评价

YI Technology

Must be counterproductive. AVOID, AVOID, AVOID

Must be counterproductive. I have BINNED 6 of my 8 cameras and replaced them with TAPO cameras that are FAR better in the first place, and using software you can actually access. YI IoT camera app is overwhelmingly negative, primarily due to recent updates that introduced HIGHLY intrusive advertisements and a system that attempts to force users into expensive subscription plans to access basic features, even those using local SD card storage. Key Criticisms Intrusive Ads: Users report being bombarded with constant, full-screen ads (some 30+ seconds long with unadjustable volume) when opening the app or trying to view live footage. This makes the camera useless for urgent security checks. Paywalls for Basic Features: Features that were once free, such as viewing motion-activated clips (even those saved to a personal SD card) or watching in HD quality, are now locked behind a paywall. Forced Subscriptions: The app's design is heavily geared toward "overselling" its cloud service, making it difficult to use features without a subscription. Subpar, UNDERSTATEMENT, Customer Support: The company's customer support is often described as difficult to reach and unhelpful, with reports of phone numbers being disconnected and email support being slow or unresponsive.

2025-12-27有帮助 3
YI Technology

Avoid at all costs!!!!!!!

Developers have DESTROYED this app and made it all but unusable and useless. Constant intrusive and aggressive advertising that hinders viewing cameras. Unable to close ads to view cameras. 90 second viewing, also hindered by adverts making it impractical to use cameras. I am replacing the cameras to a better platform that you can actually use. Hard sell and pay walls proliferate now, to make the whole thing USELESS. Must be counterproductive as it has made a once good app USELESS to use, especially if you need to react to an alert of find footage. Shame on them

2025-12-23有帮助 1