I wanted to drop in and give a review…
I wanted to drop in and give a review of MY experiences with Zotac. I do not in any way doubt other's views of the support offered, I simply want to give credit where it is due. My experience was as good as I could expect from a warranty standpoint. After buying my 1070 amp through newegg (bundled with an ABS computer and specifically asking for the zotac vs nvidia's own founder edition) my graphics card got a bad fan a year and 10 months later. ABS warranties only 1 year so it was up to Zotac who offers 2 years. I emailed on a Friday night (after they closed I assume as it was 6pm central) and by Monday I received a response. They asked for all pertinent info and I complied immediately. Tuesday I received another email confirming and they would RMA. By Wednesday I received all the info of how and where to send it. Got it sent the following day (by fed ex my bad on that) and it took until the following Friday for them to receive it due to holiday. Eventually (a week maybe) I received an email stating that the card had failed their testing and they no longer had a 1070 to send me would I settle for a 1070 ti amp? ABSOLUTELY. Now to be fair it was not a boxed brand new version, could have been an OEM internal or could have been refurbed I don't know, but they are in no way obligated to do that as long as they give me a working card. Within another week I received my 1070ti and it has been working flawlessly for 2 weeks now. So in closing no I wasn't thrilled about having to pay for shipping to them but 45 bux beats the hell out of the 500+ it would have cost me for a new card. I have to say that I am not only impressed with the support but definitely inclined and obligated to make sure everyone knows how good my experience with them was. Again, others may have had bad experiences with them but I did everything that was asked of me and support was everything I could expect. I for one am thrilled with my Zotac support experience and I hope everyone else after me will be too. Thumbs up.