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Deborah

爱尔兰

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sweetking.co

Worst Customer Service Ever

I ordered a large box and the site automatically filled the delivery address to one that I had sent a gift to years ago. Didn’t ask for ccv for payment either which is a bit strange so the order automatically went through with the wrong address . Contacted them straight away but no reply. Finally got a reply after a few more mails apologising that their emails were down and they would look into it. Never heard a thing since despite numerous follow up emails. So €40 spent and no sweets. I see in Instagram they are still saying that their emails are down! It’s 2022, that just doesn’t happen!!! I have sent an email as per your request after reading this review. Also as you can see on my review my experience was in August not in the past 4 weeks!

2022-11-15有帮助 1