1st time using it and strongly recommend
First time using this service and I have no regrets! This service made my trip to Paris. Any questions I had, I got answers right away using their live chat function. They even gave me suggestions to what to do at night when I didnt know what to do. All the usual travel apps are installed in the phone including maps, public transportation - step by step directions on where to go what to do, translations, gps, local stores and shops suggestions...everything you can think of it's there! I LOVED IT! Because I've never heard of this service until I was at the airport, I was a bit reserved and I was worried about returning the phone. All throughout my trip I didn't notice any post station even though it's probably everywhere. But I ended up being able to drop it off at the airport which was quite convenient. The only thing that I had trouble with was the thickness of the envelop, I almost couldn't drop it at the post, I had to force it into the little opening. I recorded the whole process to prove that I indeed dropped the phone off, just in case the phone got lost and I was charged. Thoughtfully, the company emailed me several days later notifying me that they received the phone. Excelling service, very well worth the try. I strongly recommend it and will defn. use them again.