Poor build quality, 'Wood' is fiberboard plus plastic wrapper
Quick delivery, and the customer service was strong when I had questions before ordering, but quality for the frames is really not great. Some big gaps at the frame corners, plexi on one frame was cut smaller than the actual frame opening (they are replacing that, but it will be too late). Mat core not a solid color (angled cut of the mat reveals an off-white interior), and black 'wood' frame (website says 'often made from oak, walnut, maple, or pine') is just fiberboard with a black plastic wrapper around it. The frames also just showed up with a whole lot of plexi sawdust all over them; maybe that's just the way it works, but it seemed indicative of the low level of care generally. Lastly, I am embarrassed to admit i was fooled by the appearance of a big sale; their 'regular' price seems like it's just something they put up there to make it seem like there's time pressure to get a special deal, when in actuality everything is almost always 'on sale'.