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Tiffany Shaffer

美国

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dresslily

I ordered three items, got two!

I ordered three items, after a monthly I only received two of the items and then when I sent them an email asking why the third one wasn't sent they told me it was because the item was out of stock but I wouldn't have ordered it if it would have been unavailable! Then another month goes by before they decide to give me a refund and when they do they gave me $2.93 out of the $20 it cost to purchase that one item! Why did I not get my full refund back I don't know they're not answering my emails and when they do it's just about my ticket information nothing about the actual refund! And to be clear I didn't even want a refund I just wanted to exchange an item and they still wouldn't do that I don't understand! It would be so much easier if they would just pick up the damn phone and answer my questions instead of sending me computerized emails that don't actually address the problem!

2019-06-30