I ordered three items, got two!
I ordered three items, after a monthly I only received two of the items and then when I sent them an email asking why the third one wasn't sent they told me it was because the item was out of stock but I wouldn't have ordered it if it would have been unavailable! Then another month goes by before they decide to give me a refund and when they do they gave me $2.93 out of the $20 it cost to purchase that one item! Why did I not get my full refund back I don't know they're not answering my emails and when they do it's just about my ticket information nothing about the actual refund! And to be clear I didn't even want a refund I just wanted to exchange an item and they still wouldn't do that I don't understand! It would be so much easier if they would just pick up the damn phone and answer my questions instead of sending me computerized emails that don't actually address the problem!
