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Steve

美国

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Express Passport

I am in awe of Express Passport

I am in awe of Express Passport and the company's service. Monday I discovered my passport had expired and our international trip was to begin 12 days later. That day I used the company's website to download the application form, Tuesday I had the passport person at my USPS check the app, Tuesday morning I talked to your employee (I believe her name is Marie) and she was incredibly helpful. She was re-assuring, informative, extremely courteous. I downloaded the FedEx address from the email she sent, and got the package off to Philadelphia (from the middle of the country) on Tuesday afternoon. Marie had told me I should have the new passport no later than Monday, a week after my discovery. But, the passport arrived around suppertime today, only the fourth day after I sent the packet to the Philadelphia office. Wow! I definitely would give Express Passport my highest possible endorsement; it was a pleasure to work with a company that provides such effective and efficient service.

2018-09-29已认证