Mismatched pieces and no return
I purchased a $99 dress that looked nothing like the picture when it arrived - fabric was two different colors from each other and from the advertised picture, and there was a stain on the top. Contacted company to return and they asked for pics of the dress, and then offered a $20 coupon credit towards another purchase (and after much back and forth) their final offer was a $10 refund. They suggested I sell it to someone else. Absolutely ridiculous, I’ll never order again.