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Jon DeMoss

美国

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Shineshore

Ordered the solar lights and received

Ordered the solar lights and received. Placed in sun to charge with solar and the plastic bulbs melted. I contacted Shineshore and they told me they responded; "I really want to solve the problem for you, but I'm just a small customer service. Since the product we sent you is correct, I do not have the authority to refund you or resend . Please accept my sincere apology. My kind customer. On behalf of the company, I express my sincere apologies to you. I will feed your questions back to the company leaders, and we will work hard to improve the service. Thank you very much for your understanding and generosity." Going in the trash.

2025-06-03