Uber Trains issue. Customer Service unavailable
I have an issue with Uber trains. I have purchased two train journeys outward 3rd August, return 5th August. They were confirmed and tickets sent via email. No problem. However, when I check my Uber app, I see in the activity that a third trip is confirmed which conflicts with my outward journey. I have no knowledge of this third trip, I have not been sent any confirmation or any ticket by email and would only have known about this by checking the activity on my account. It is obviously some sort of error. Problem is, I can not find any way of getting through to Uber customer service. I have telephoned all the service numbers listed which only give two options for rides or eats and then they cut you off anyway. (They also mention something about an ongoing system update ?) There is no chat option on my app. And I can't find any email. I am not on X (Twitter) I have spent a few hours trying to get through to customer services but to no avail. I can see that I am being charged for a train journey I did not order and am at a loss as to what to do. Any help would be appreciated please ...? I am on the verge of cancelling my Uber Account if this is not resolved.