complaint against FUNDRISE
I am filing a formal complaint against Fundrise regarding the delay and lack of resolution in processing my request for full redemption/liquidation of my investment. I initially submitted a redemption request in August of last year. At that time, I was informed that such requests are processed at the end of a quarter, and I would need to wait. When I followed up, I was then told the delay was due to a merger, and that I would need to wait further and resubmit my request after the process was complete. Since then, I have made multiple attempts—via phone calls and emails—to recover my funds. Each time, I have received the same explanation citing the merger, with no clear timeline or resolution provided. It is now April, well beyond another quarter, and I still have not received my funds. Today, when I attempted to submit another redemption request, I was met with a message stating that I have no shareholdings available for redemption. This is both confusing and concerning, as my investment of approximately $500 (made in 2018, with minimal returns) appears to be unaccounted for. This situation has been extremely frustrating due to the prolonged delays, lack of transparency, and now the apparent disappearance of my redeemable shares. I am requesting immediate clarification regarding the status of my investment and that my funds be released without further delay. If there are any issues affecting my account or shareholdings, I expect a clear and prompt explanation. Thank you for your attention to this matter.