Claim paid out within 7 working days....
I have been a customer with Secursus for five years and submitted my first claim 10 days ago. Frankly, I was a little nervous as some insurers have a reputation for refusing claims for any frivolous reason. Thankfully, Secursus are not one of those companies. Once I had provided the requested information/documentation my claim was settled within 7 working days. Furthermore, the claim was paid out in full with no excess or policy deductions. The claims handler that primarily dealt with my claim was professional, competent and very responsive. So why am I sharing my experience with you? I am a small micro business therefore cashflow is a constant challenge. A £1,550 loss is substantial to me and would likely have resulted in me not taking a salary for the month. Secursus ability to promptly settle my claim, in full, and without fuss has certainly made my life a little easier.