Refund miraculously received
This is an addendum to my earlier reviews. I have to admit that after much hassle, I did miraculously receive refund for PDFelement Pro 6 for Mac. iSkysoft customer support representative with whom I was dealing finally understood that I needed a refund for the Mac version of the programme, not the Windows version. Also, filing a claim with my credit card company may have helped. Despite the final success I strongly advise all potential buyers to seek alternative software solutions. Two redeeming aspects of PDFelement Pro are its implementation of OCR technology on the one hand and its text editing capabilities on the other. In these two areas the software is indeed very good, far better than several other programmes which I tried. PDFelement Pro OCR works quite well even with poor quality scans (like the scans of old, faded texts taken from archival sources). I happen to know this because at some point and in error I purchased a Mac programme called, you guessed it, PDFelement Pro 7 from a company called Wondershare. And you guessed it again, as it turned out Wondershare is iSkysoft under a different name. After having installed that particular (Wondershare) programme, I was able to download and instal easily its OCR module; a few days later I updated the software to its newly released higher version without any problems. There is still a major obstacle, the software only works with standard North American letter-sized document (8.5" by 11"), but I can live with that for now. So, there you go, there is something to cheer about. One thing I know: I will never purchase anything from either iSkysoft or Wondershare again.