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Lelly

印度尼西亚

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Tiket.com

Terrible customer service ever

Terrible customer service ever! very highly NOT recommended booking agent. There was no notification, neither email nor text that flight being delayed (international flight), we found out in less than 12 hours when we did web check in. We have to purchase another flight in order to arrive destination as expected and not miss the meeting. CS team just people who only reading text book, no solution at all. Very disappointed.

2018-10-08有帮助 1