The High Cost Of Losing A Customer! (Look it up!)
Started out ok because I was in a quick need of a storage unit close to where I was moving. I thought I would only be there for a few months but I couldn't sell things as fast as I wanted and needed to rent a smaller unit. I used my credit card to pay - won't do that again. Once they charge the card it is impossible to reverse the charges. Told if I left the unit early for a smaller unit someone else wanted I could get a refund. Not true!!! They got rent from both of us for 10 days. Charged for insurance I didn't need. Promised a refund, but never got it. Total of $45 but it's the ethics that matters. RV's and trailers were always parked right in front of my entrance making it difficult to get things in and out. There was a lot of other parking on the other side of the building that was rarely used. My side was always packed. Had to move my car several different times because cars using the driveway out couldn't get out. Mentioned it but no action. So I'm leaving with no good referral for the future to anyone I know. It was clean! Probably should have marked 2; 3 is average, expected service.