Absolutely Terrible customer service
Absolutely Terrible customer service No receipt/email confirmation of purchase Received notification that delivery will occur on the 16th October Received link to track delivery - link did not work/update No delivery on the 16th, no update that meals would not be delivered on time (other companies update on delays) no answer from macros phone, nor reply on email (finally received an email reply on 23/10/23 stating "the delivery was completed") Meals delivered on 17/20/23 out of a total of 15 meals - 2 meals had use by date of the 15/10/23 - 1 meal had use by date 16/10/23 - 2 meals had use by date of 17/10/23 Sent further 3 emails - no replies. Contacted via facebook messenger - replied and offered credit when I had explicitly requested a refund. I think having to contact via facebook is very unprofessional. Refund is being processed, may take 10 days (have not yet received). Meals are not tasty - overcooked vegetables that appear to have no ongoing nutritional value. Much better meals, delivery service and customer service from other companies.