Dishonest, Horrible customer service
Ordered a flight from Bangkok to Krabi from this site 12 hours before the flight. Flight confirmation was not emailed until two hours before the flight departure. In the mean time we had emailed Tiket.com requesting confirmation that the tickets were purchased - no response. Obviously we booked a later flight through a different airline as we had no received confirmation with enough time before the flight. The flight was still charged from my bank account. Upon attempting to get a refund for late confirmation, the customer service team made up times of when the confirmation was sent, saying it was sent 30 mins after booking the fight - DEFINITELY not true. Even though evidence was provided with screenshots of times of emails sent, Tiket.com ignored this and persisted with their backing up their errors. Atrocious. Still owe me £67!!!