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Neil

美国

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Action Direct

Poor customer service

Poor customer service. Placed order and waited 10 days hoping it would arrive soon. When I called to check on status I was told I received an email to notify me the item was not in stock. When I stated I did not receive notice, I was told I was incorrect, it must be in my spam folder. I requested the order be canceled and the rep said OK and immediately disconnected the call. No apology or confirmation that the order would be canceled.

2018-10-18有帮助 2