I did receive my bag in a timely…
I did receive my bag in a timely manner, however, one day using the bag, the top main zipper broke. I sent an email to the company, did receive a reply, not the best response, however I received a reply. They are NOT willing to replace the bag, and I am still trying to get a second reply. They want me to get the zipper fixed, and I will receive a partial refund back. Does not sound fair to me, since the zipper broke the second time I closed my purse. I do like the bag, and I just want Pierrebag to do the right thing and REPLACE the bag. How hard it this to do????? I will not write posituve things about the purse, other than I like it, until they are willing to replace the bag. When I receive a replacement bag, before I have to return the first bag, then I am willing to be more positive.