Fantastic customer support received
I purchased a Rattan dining table from B&Q in August last year. Unfortunately the glass shattered, we presume from the heat. I contacted B&Q to get a replacement and they referred me to the '3rd party provider' called Fimous. I submitted a contact form and within a few hours I had a reply, made a payment and received confirmation of my order and shipment. Fantastic customer support, very efficient and friendly and to be fair the quality of our Rattan rising dinig table is exceptional. Thanks Fimous!