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Ahmad Al Agha

匈牙利

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Teclast

Be very careful with this scam brand

Be very careful with this scam brand. THEY LIE ABOUT THEIR WARRANTY, IT DOESN'T EXIST... I have bought a laptop, which after few months I found out that it has a broken memory card, and it is non-fixible. I have contacted them since its supposed to have 1 year warranty, they told me to check it with a local service to find out what the issue is, I have paid for a local service to check it and they confirmed its not possible to fix. I asked Teclast mafia what to do next, they gave me an address in Berlin so I can ship it back to them, and I did. I tracked the delivery and made sure it arrives to them and they confirmed it did arrive, then they confirmed also that the refund shall arrive within couple of days from Aliexpress... and that was like 2-3 weeks ago... well guess what, I never received my money back and not only that... but they activated an automated robot to respond to my chat so they dont need to bother with me anymore. Be very careful of this scam company.

2021-11-01有帮助 1