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JackH

美国

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Designer Frames

Horrible lenses, horrible support

Horrible company. The lenses were ver poor quality, had an annoying tint to them and the prescription was wrong because they were blurry. They took forever to respond and then they asked for a picture?? What can they tell from a picture? Their reply after over a week was "still waiting for "the lab" to email them back". I'm going to send the frames to lensable to have quality lenses put in. I regretfully bought another pair that are on their way. If they are low quality garbage lenses, I'll send them to lensable as well. My experience tracks with all of the real reviews here. If you have problems, you'll get zero help....and it's highly likely you'll have problems.

2026-05-29