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Nancy

美国

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Babyonlinedress

Horrible customer service.I was send…

Horrible customer service.I was send the wrong color of dress.I ordered silver and they send me pink.The package came from China so i emailed the seller.The reply i got is to send it back to them on my own and they will refund the shipping fee i paid once they got the dress. I asked for a return label but told that they dont have so i went and send it back on my own expense.Then I got a delivery message from USPS 2 days after that they can't access the address the seller gave me in Las Vegas.So i tried to call the phone # the seller gave me in one of her/his email in case i have questions but the asian sounding angry guy yelled at me "why are you calling me? I don't get paid for answering your call! You contact the seller!." Before i can speak back ,he hang up the phone.I was just calling to let them know that USPS tried to deliver the wrong dress i'm returning and they need to pick the dress in at the post office .In the first place, they are the one who made a mistake and i got stress dealing with them.I should have read the reviews first before i ordered.Lesson learned.

2018-11-05