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Judy and Brian Jones

美国

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Uoozee

I received a jacket I had ordered and your company would not send me a new one

I received a jacket I had ordered and it was defective. I asked for a return label and was asked to submit a photo of the defect. Unfortunately, the defect did not show in the photo because the color of the jacket was black and the buttons are black as well. I was then told your company would send me a refund of $15 but would not exchange the jacket for one that wasn’t defective. Whatever happened to your customer service?

2026-10-05