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Fergus OBrien

美国

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1 条评价

Fine Art America

Bait and Switch -- poor customer service

I was looking to make some purchase and the website (used both Safari and Chrome) was having issues. I spent a lot of time combing through listings (one day) while they worked on the technical glitches. (Password and display issues). When it was all sorted out they took the 20% offer away. My cart changed from 37 to 47 and with shipping and tax that made a big difference. I got an email from somebody saying that there was nothing they could do, but in light of what was happening you would think they would make an exception. I just couldn't justify the price jump for one photograph -- especially on principle.. The two stars is for customer service -- not the end product -- that I can't speak to.

2026-07-14