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Robin C S Hii

马来西亚

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Maybank2u

I was in Auckland when I got my Maybank…

I was in Auckland when I got my Maybank infinite Visa card cancelled to avoid unauthorised transaction. Maybank credit card customer service officer called me. A replacement card was quickly done and couriered to me at Auckland. As my Handphone had no global roaming facility, its staff had to call me many times until I could use the replacement card with a temporary PIN. Luckily Maybank credit card works on Apple Pay. So I can still freely use my Maybank card in Auckland. I was so impressed with Maybank credit card customer service staff. They were so efficient, extraordinary, friendly and helpful. Only Maybank credit card customer service will give this special service of calling its customers in overseas. They called Auckland and chatted with me at least six times until the replacement card was issued and activated.

2023-06-14