zero support. Many issues.
Bought an Android double din head unit from them. With a few accessories like reversing camera. After placing the order, all went quiet. No sign on the web site of whether the stuff was shipped or not. Eventually arrived as a series of packages over about a week. Fitted it, no issues with this. Then the fun started. First problem was the touch screen. Anything towards the edges didn't work. Made the mistake of moving some icons to the home screen. This blocked off the home screen, but due to the edge problem I couldn't move them off to unblock. Eventually found a recalibrate method on YouTube. This now works, but barely adequately. Contact is poor around the edges. Main issue is that the tuner only outputs on the right channel. Other things, like MP3 pkay fine on both channels. To cut a long story short I've now been wasting time on this for more than 4 months, including many many emails with their support in which they fail to understand basic English, accuse me of faulty installation, refuse to take the unit back unless I pay for shipping and make a fraudulent customs declaration, refuse a full refund, ask me to take a very small partial refund. Sent videos clearly demonstrating the problem which were not understood. Emails go unanswered until I chase. Eventually they offered a new motherboard for me to fit. This arrived, but was the wrong part. Then I was asked to move a part from old to new, despite there being many missing parts on the new board. These are surface mount, something beyond my ability. Then they suggested that I return the unit for repair. Told them they'd already refused to pay for return. Now waiting for them to reply again. Despite their multiple promises of good service there is NO effective support. English is barely understood. Technical support does not exist. Another update. Decided to add a DAB receiver to get around the tuner issues. DAB software is included on the Seicane. But it's close to useless as whenever another app is running, like navigation, the DAB radio signal is constantly dropping. Eventually managed to fix with an app called DABZ from the Playstore. If the unit worked, it would be ok for the money. But as it is, not worth the risk. Ironically I found the same unit under a different brand name on Amazon for less money. If their unit had been faulty I'd have had a replacement in a day or so.