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LorrieR

英国

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Pierrebuy

I have had two handbags from Pierrebuy

I have had two handbags from Pierrebuy. Both were faulty. The first had a broken fastener and split seam. The second had a split seam. I hadn't returned them because it was too much hassle. I posted a comment on one of their threads stating this. Pierrebuy private messaged me asking me to email photographs of the bags. I only had one as I had thrown the first. I sent them the photo and proof of the date purchased. I heard nothing back from them. I saw another thread from them yesterday with all positive comments. So I asked them on the thread, why they hadn't replied. I also posted a picture of the split bag and referenced their score and comments on Trustpilot. I stated that I had been told they only leave the positive comments on there and delete all the negative comments. I did state that I couldn't confirm it for sure. However, the same thread appeared on my home page again today. My negative comment and pics have been removed and the permissions changed so I'm locked out of replying or commenting Companies like this should not be allowed to trade. It is disgusting. I would give them zero stars, but I can't proceed unless I give at least one.

2019-09-30