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John Pytel

美国

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dresslily

Ugh. I wanted them to work out but....

Ugh. I wanted them to work out but the same thing that has been happening to most folks, partial orders, outrageous delivery times, poor quality shirts and ridiculously incorrect sizes marked on the shirts themselves. Too bad, shirts that actually came in I really liked. I ordered one size larger than needed and one came in 2 sizes too small and the other 4 sizes too small. Really? Of course the website is like a siren drawing in unsuspecting customers so be careful and steer away from this tempting disappointment. I'm trying to cancel my order and get a refund. Wish me luck. DressLily did offer to resend the shirts I ordered in a different size but I passed because I wasn't sure what size I needed because of the variance in the size of the two shirts I received. They did say I could keep them, which I gave to someone in need of clothes who they might fit and they did refund my full payment. I up'd to 3 stars for the customer service. I do hope the quality of their clothes and ability to provide what they offer in a timely fashion improve. The business could be a player in the clothing industry at that point.

2018-11-20有帮助 1