Pierrebuy - avoid this shameful company.
My wife purchased a ruck sack from this company at a cost of £30. The product took one month to arrive. This wasn't really acceptable but the rucksack looked good upon arrival. The ruck sack was for work purposes only and lightly used and certainly wasn't packed with heavy items. Within approximately 9 weeks the majority of the zips had broken, stitching had come undone and both shoulder straps came away from the main body of the ruck sack. In short, a cheap and nasty product that was not fit for purpose and made a mockery of the 'excellent quality' referred to on the Pierrebuy work of fiction website. My wife delayed contacting Pierrebuy for a week or two and was advised via email that as the product was more than three months old a refund was not applicable. However, only a money off voucher to purchase another shoddily made piece of garbage was offered. Unsurprisingly, my wife declined the offer wishing to avoid throwing good money after bad. My wife sent another email which was ignored. My wife then provided feedback on the Pierrebuy Facebook page. Within ten minutes her posts were blocked (oddly only positive reviews populate the pages). My wife then tried to report the Pierrebuy Facebook page. Shockingly, she was unable to hit the 'Report page' button. My wife's online shopping experience was abysmal and yet I've read reviews of this company that are far worse. Quality products and good customer service cannot be associated with this awful company and yet the company's Facebook page makes ample use of these phrases. Make a purchase at your own risk. Go elsewhere, there are plenty of other reputable companies that deserve your custom.