Faulty Product - Refund Denied
I owned Wondershare Filmora 15.5 which I use only for DVD to video file ripping. I haven't used it in a few years. I went to use it and was told I needed to PAY UPGRADE to 17 to use the product I already owned. Fine. I paid $40 to upgrade. It did not perform well. The audio conversion was scratchy and dropping out. I found a free solution online and used that instead. I immediately requested a refund. I was sent a VERY LONG response that I failed to meet their refund requirements and my REFUND WAS DENIED. I notified my bank to STOP PAYMENT on this item as well as notifying FILMORA that I would be removing the product from my computer.