DO NOT USE THIS COMPANY!!!!!!!!!
DO NOT USE THIS COMPANY!!!!!!!!!! If I could have given 0 I would have. The two piece I ordered is bloody awful 😖 and looks cheap and nasty. The material used is awful, and looks like it was put together in a couple off hours, if that. The material used is rough and stiff on the skin, and it does not flow gracefully at all. From the top to the trousers, there is no grace like it is depicted on your website and on Pinterest. I am so so disappointed with this order. The colour is nothing like what I viewed on the website and on Pinterest, it looks nothing like beige, more like a very light yellow. After reading the reviews I ordered XL, so I could get that flow and grace, I am a size 12/14 UK, it looks nothing like how I expected it to look. I uploaded photos of the clothing. Their reply back "Dear customer, We are sorry to hear that the items didn’t meet your expectations. We are pursuing high quality products and services. Due to the return shipping fee is expensive. Would it be considerable that we could get a partial refund as compensation and you can keep the items ? How about 15% refund of it ? Is it OK for you?" I replied "no"They then offered me 25%. "Hi，So sorry for the last proposal that didn't suit you.we could not match the requirement you mentioned in last email, we are sorry. But I will apply to our manager for a higher compensation for you. How about 25% ? And you could keep the item, you don't need to return anything. Hope you could agree on this proposal. If there is any doubt, please feel free to contact us" I said "Thank you for your reply but sorry no. I will require a full refund as defined by the Consumer Rights Act 2015Under The Consumer Rights Act 2015 and The Sale of Goods Act 1979 (for purchases made before 1 October 2015) the law says that any goods you buy must be: Of satisfactory quality; Fit for any particular purpose made known to the seller; The items I received from you are not of satisfactory quality and are not as described by you the seller." THEY REPLIED Hi， Thank you for your reply. before you return it, please check these policy Thank you for your understanding 1. All return/exchange items must be returned unworn, undamaged, and with all the original labels attached in original packaging. 2. You return the item and paid the postage by yourself, then we check within 1 week after we receive the return parcel, we will refund the price of products, not including shipping fee and purchase cost as we had shipped it. 3. Please be sure to give me the tracking number and carrier of your return in 7 days after we showed you shipping address. 4.If the product has a peculiar smell after wearing and affects the second sale, it cannot be returned for exchange. Thank you for your cooperation and understanding 5.we need you put a small note with your name, your phone number and the order number in your parcel. Please declare the value of the package as $5, otherwise it will be held by Customs of China If a package doesn't arrive and you don't use a trackable method to return or if you refuse the shipment as a method of return, we may not be able to cover you under the Return Policy Guarantee. If you sure above info, we will show you return address and product info. Waiting for your reply. Best regards. This organisation is a joke. DO NOT USE !!!!!!!!!!!!!!!!@!