Delayed Shipping
I decided to order from Everyone does it because they have a good reputation and had great cyber monday deals. (day 1) I made my order within the timeframe for same day shipping but never received an email with shipping info. (day 2) I emailed customer support the next day and never got a response. (day 3) I called customer service. The person I spoke with was kind and helpful. She said that my label had just been printed that morning. When asked about the delay, she said they had been overwhelmed with orders from black friday / cyber monday. I did receive an email about my shipment being ready later in the afternoon. I do understand being overloaded with orders. My complaint is that high sales should have been expected. Don't promise same day shipping if you can't execute. Once it was obvious they wouldn't meet their deadline, it would have been nice to get a heads up. So far, Not a terrible experience. Just a little disappointing. I'll see how the rest of it goes before I decide to order from them again.