I have been a customer for the length…
I have been a customer for the length of my contract. I was told that all alarm systems are compatible with their system and that if i don't like thier system it can be transferred to another alarm companyeasily. Not the case at all I had a spectrum system and wanted to use sensors while starting my system up on other windows and that was not the case. I was told their system doesn't work with theirs. Then the system always has had errors cameras picking up motions every 5 seconds and sending notifications. I called and they told me there was nothing they could do. I just needed to lower the sensitivity settings where it is at the lowest settings. Then it didn't even catch the person who took my package from Christmas off my deck. Paying a high amount of money monthly for a camera that doesn't keep a live feed 24 hours like ring is horrible. I have Ring on my other locations and they catch things all the time. The support team is better and not rude. I pay about $100 per year with out a contract and have better quality picture and live 24 hour feeds also neighborhood watch on there informing of alerts in the area. I asked front point if they could do this as well and they said they never heard of this and it would cost me a lot more. I asked to get a pay off quote and the one nice person I talked to said she would look to see if she could get me a discount because I was unsatisfied and of course I lost signal. I called back and then a rude person answered saying they don't give that to people leaving I'd have to pay more for leaving 2 months early. Hands down worst company. Do not use!!!