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Charles C

美国

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Dynadot

So utterly frustrated with support.

So utterly frustrated with support.. Apparently the pin is your birthday? I've never set one up so I attempted to put in my pin twice which required a reset. I go and send a reset and have to upload my ID along with a face scan.. OK, not an issue. I've had this account for YEARS, same billing on the account as my ID I scanned. I get an email saying it doesnt match and that its denied. I contact support asking how? and am told the name is Justin, the ID I uploaded shows my first name is Justin and that its not a match? Its been four days now trying to get this sorted.

2026-08-10