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Anna Barton

爱尔兰

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dresslily

We ordered a doll from dresslilly in…

We ordered a doll from dresslilly in September for my daughter's SANTA present. 4 days ago dresslilly told us the doll was out of stock. This is December. The doll had been fully paid for and was in stock at time of purchase. They told us they were coming back into stock this week 4th of December but we would have to pay another 83 USD to have it priority shipped to Ireland. This is NOT our fault but the fault of dresslilly and I am infuriated as we cannot get customer support by phone. It is an absolute disgrace that my 7 year old daughter will not get her Santa present that was ordered and paid for in September. My ticket number is LL81112024549758. I expect a response.

2018-12-05有帮助 1