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Meghan

美国

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geeksoutfit.com

Insanely long delays on receiving order

Order placed 11/18. It said it was shipped on 11/22. The package ships from China despite what the tracking says. Multiples emails to customer service because I did not get the package with lots of what I suspect are AI generated responses. On 1/19 I was told package was lost and was reshipped and would be delivered within 3 weeks which it was. The T-shirt is awesome. The sweatshirt is good but a little thin (which is fine for me). I am happy to get my merchandise and was overall satisfied with the product but was unhappy with the customer service and obviously the incredible delay in delivery.

2023-12-17有帮助 1