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Ingrid G.

德国

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Holapick

Do NOT buy anything

Do NOT buy anything! The articles seem so nice on the photos but the qualitiy and colours are mostly different. They sent me an article full of mould, the other one was not even similar to the photo. It cost 17 Euros, it was worth maybe 4.- I asked for refund, they offered a reduction for the NEXT order or 5.- refund. That happened several times, they send wrong or low quality articles and do not pay the money back even if it is evident that it was their fault. Now they wrote they would pay money back for not delivered articles, I was given a case number, I should just tell them if this was ok for me. But no more reaction so far although I sent several emails. Another Time they told me I should first tell my bank to close the open case, then they would give me my money back...

2021-04-09