bad customer service
Ordered the product a few times but cancelled subscription and was listed as "inactive" on website. An order was placed through Amazon but the company website listed subscription as inactive. My dog had passed away. An automatic order was placed and the company was contacted. They refused to stop order or accept a return. They only offered a 50% refund. Very bad customer service. Would not recommend buying anything from a company that is not empathetic to pet owners.