One mail to get a free replacement
I already bought a few things from Ulanzi and I'm quite satisfied with the quality of their products. Okay, it takes a few days to a small week for their stuff to reach me, but nothing too bad. With my last order I had a defective bracket included with the microphone. To my surprises it only took me one mail to get it replaced. So thumbs up as far as I am concerned. Four stars. Why not five? I'm kind of like a kid. I want my stuff yesterday! The replacement bracket took about 12 days to get delivered. ;-)