Signed up for a 30 day Global 40GB… Half of it gone in less than 1 day.
Signed up for a 30 day Global 40GB package. Everything worked perfectly on day 21 of an 28 day trip got a message that 50% of the GB had been used. I expected that as I use Wi-Fi in the hotel and where a restaurant provides it. The following day halfway through I lost connectivity. Contacted Jetpac and they said I had used up all my allowance. This was absolute rubbish as I never abused the system and was careful - how can I lose 20GB in less than 1 day. I have used them before with no issues but will NEVER use them again and have deleted the app from my phone. Customer service would not accept my version of events and said my phone probably received the text update late - I had no issues receiving text updates throughout the trip. I purchased 10GB with another company for Canada and USA and used 1GB out of the 10GB in the remaining 6 days of my trip.