Pray you do not need to return/exchange…
Pray you do not need to return/exchange your order. Ordered two ties, but they were too long. According to the website, returns are free, but oddly the site does not include any links or information on how to do that. Emails were not initially returned until I email through Paypal. On 12/5/18 I was told they would send me the shorter ties and email me a return label. It is now 12/11 and I have heard nothing else, and have not received the return label email. Since it was not included in their initial email, my guess is they have no intention of sending it, and I will be forced to try to handle this through Paypal and/or my credit card company.