To Algolaser
To Algolaser, our team is deeply disappointed with the recent experience concerning our order of the Algolaser DIY Kit Mk2 10W placed through your official store on Temu. After completing the purchase and providing full payment, we were informed that the product was out of stock in your Czech warehouse and could not be delivered. This is unacceptable, particularly considering the item was advertised as available at the time of purchase. We are perplexed as to why you would advertise a product and accept payment if you were already aware of its unavailability. What's more frustrating is the complete lack of communication from your end. We have made numerous attempts to contact you through various channels including email, Facebook, and Temu, all without receiving a single response. This silence is concerning and fuels our suspicion of a potential scam. The purpose of our purchase was to conduct a comprehensive review of the laser on our YouTube channel, which boasts a substantial audience of millions of subscribers. Unfortunately, due to the undelivered product, lack of communication, and absence of a refund, we are now considering creating a critical review detailing our negative experience. However, before we proceed with exposing this issue to our vast audience, we are offering you one final opportunity to rectify this situation promptly. We hope you will take this seriously and provide a satisfactory resolution.