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Shannon Brimage

美国

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dresslily

They refunded my order

Edit: after several complaints, Dresslily refunded my order and allowed me to keep the Christmas dresses that arrived on December 27th. The items were decent quality, but sizing was crazy. The small I ordered was more like a medium and the 2xl was more between a large and extra large. Bearing this in mind, and the expectation of not receiving items for a month, I may consider ordering from them again because the styles are very cute. I ordered 2 Christmas dresses on November 29th, one is a gift. Both appeared to be in stock. 9 days later they still showed as processing so I contacted Dresslily thru their online complain system. They apologized and asked if I wanted to exchange for different items. I said no, if I wasn’t going to get my items by Christmas I needed a refund, 2 days later they said they had my items already packed for shipping, so I waited. The next day the sent me notice they had shipped Dec 14th. Lies! They created a shipping label, it is now Dec 20th and no items have been shipped. If they had shipped it when they said they had, I would have had my items, but instead I probably have no hope at this point to receive the gift I ordered by Christmas. I feel like they just lied to keep my money. I’ve requested proof of actual shipment showing I will receive it by Christmas, or a refund by close of business tomorrow. If I don’t get it, I’ll file a complaint with PayPal. This is ridiculous, they should not be allowed to do business this way.

2018-12-21