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Homie Cactus

英国

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mmocs

Lots of issues

I receive my products hours after I purchased, even though the website state that they have quick transactions. Lately, the live chat hasn't been working for me but when it does work for me, the customer support person usually isn't of much assistance. On one occasion, one of the staff went on to flirt with me. I tweeted to you guys on Twitter but you never responded. My products used to be delivered in 5 minutes, but now I get the same old excuse, which is "sorry our deliverers are busy" and then being told to wait 1-2 hours. After waiting, the product still hasn't arrived and a new staff is on the live chat telling me exactly the same thing. It's honestly ridiculous. Please fix your live chat, please stick to your words and deliver faster and please reply to tweets. Thank you.

2018-12-29